GuideHop Support
Home
Submit a request
Check your existing requests
Forums
Overview
|
Recent
General Info
»
Announcements
(1)
»
GUIDEHOP AIMS FOR AUTHENTICITY AS IT LAUNCHES ITS MARKETPLACE FOR LOCAL TOURS AND ACTIVITIES
What's new in GuideHop
(0)
»
No topics found
Guide FAQ
»
Jack's Tips & Tricks for Guides
(6)
»
Keep Reservations
Watch the Time
Meeting Details
Intro to Guiding
(6)
»
How much does it cost to list on GuideHop?
How do I get an activity or tour booked on GuideHop?
How does GuideHop handle Guide payouts?
Cancellations
(3)
»
What are the cancellation policies?
As a guide, how can I cancel a confirmed reservation?
What happens if the customer cancels their reservation?
Reviews & Recommends
(6)
»
How do I get a review as a Guide?
Are recommends public?
What are recommends and how do I get them?
Managing your listing
(7)
»
How do I crop photos?
How can I get featured on the GuideHop homepage?
How do I edit my listing?
Messaging and Reservations
(3)
»
Why do I need to respond to messages within 24 hours?
I received a booking request. Now what?
How much time do I have to respond to a booking request?
Listing an activity
(5)
»
How can I create a good activity listing?
Can I list an activity outside of the U.S.?
Does my activity need to have a photo?
Payouts
(6)
»
How much does GuideHop charge the Guides?
How and when do I get paid?
Will I need to pay income taxes on my earnings?
Guide Hopper FAQ
»
Jack's Tips & Tricks for Guide Hoppers
(6)
»
Be Thorough
The Guide Knows
Communicate
Managing your account
(5)
»
How do I change my password?
I forgot my password. Now what?
Do I have to fill out my profile?
Activity Basics
(5)
»
What types of activities can I find on GuideHop?
How do I sign up?
Who guides on GuideHop?
Finding an Activity
(10)
»
What is the difference between an Open or Private Booking?
How many people can go on an activity?
I still have more questions about the activity, what do I do?
Messaging and Booking
(3)
»
What happened after I click "Book It"?
Can I cancel a activity booking?
How do I know when my activity booking has been confirmed?
Paying for your Activity
(6)
»
What are the cancellation policies?
I'm receiving a refund. How many days will it take to process?
What method of payments do you accept?
Before & During Your Activity
(7)
»
How do I get to my activity meeting location?
What happens if the Guide asks me for more money when I arrive?
What happens after my activity starts?
Reviews & Recommends
(4)
»
Are recommends public?
What are recommends, and why would I leave one?
How do I get a reviews as a Guide Hopper?
Community
»
Community Questions & Answers
(1)
»
Allow photos to be reordered
Feature Requests
(0)
»
No topics found -
Suggest an Idea »
Tips & Tricks by the Community
(0)
»
No topics found -
Add Article »
Upcoming GuideHop Meetups
(0)
»
No topics found